Privacy Policy
Last updated:
1. Scope and Geography
This Privacy Policy applies to Trexalondhod, an e-commerce business based in Bristol, United Kingdom. We operate primarily in the United Kingdom and European Union. Our website promotes and sells dietary supplements, including Arterelion, a food supplement for general cardiovascular wellness. This policy governs data collected from visitors and customers in our geographic areas of operation.
2. Data Controller
Trexalondhod
56A Gloucester Rd, Bishopston, Bristol BS7 8BH, Great Britain
info@trexalondhod.world | contact@trexalondhod.world | support@trexalondhod.world | help@trexalondhod.world
3. Purposes of Processing
We process personal data to: process orders for dietary supplements, respond to enquiries about our products, send order confirmations, comply with legal obligations (including UK and EU regulations), and improve our services. Data may be used for Google Ads and other advertising purposes only with your consent.
4. Legal Basis
Under UK GDPR and EU GDPR, we process data based on: contract performance (order fulfilment), legitimate interests (website operation), consent (e.g., marketing, advertising), and legal compliance. Our business is subject to UK consumer and data protection law.
5. Categories of Data
We may collect: name, email address, phone number, shipping address, and messages. Payment data is handled by secure third-party processors.
6. Retention
Order data: up to 7 years for tax and legal requirements. Enquiry data: up to 2 years. Marketing consent data: until withdrawal of consent.
7. Your Rights
You have the right to: access, rectification, erasure, restriction of processing, data portability, object to processing, and withdraw consent. You may lodge a complaint with a supervisory authority.
8. Data Security
We use HTTPS, secure servers, and appropriate technical and organisational measures to protect your data against unauthorised access, loss, or alteration.
9. Third Parties
We may share data with: payment processors, shipping providers (including UK and EU carriers), and service providers who assist our operations. For advertising (e.g., Google Ads), we may share anonymised or pseudonymised data with advertising platforms, subject to your consent. All third parties operate under data processing agreements compliant with UK and EU GDPR.
10. Contact
For data protection enquiries, contact us at the address or email above.